FREE SHIPPING! Buy factory direct & save up to 70%

Frequently Asked Questions

  1. How do I find a bathtub that will fit in my bathroom?
  2. How can you afford to offer such large discounts on your products?
  3. I have a question about one of your products. Do you have phone support available?
  4. Do you have showrooms where I can see your products in person?
  5. I live near one of your showrooms - can I pick up my order instead of having it shipped?
  6. I don't understand some of the terminology used on your site.
  7. How much do you charge for shipping?
  8. Do you charge sales tax?
  9. What payment methods do you accept?
  10. Do you offer bulk discounts for businesses?

Answers...

  1. How do I find a bathtub that will fit in my bathroom?

    To find a tub that will fit correctly in your bathroom, measure the width, height and depth of your existing bathtub or measure the total space available with a measuring tape. Depending on the type of installation you need (drop-in, undermount or freestanding), visit the appropriate category on our website and narrow your results by selecting the desired tub length and width from the options on the left side of the page. Select a specific bathtub model to view additional specifications such as tub height and water depth.

    Always consult with your contractor before purchasing a tub, especially if a custom installation is planned, as some custom bathtubs are not eligible for return or exchange. If you still have questions about whether a particular bathtub will fit your space, simply Contact Us and our salespeople will be happy to help.

    Back to Top

  2. How can you afford to offer such large discounts on your products?

    We purchase all of our products direct from the factory and then pass the savings along to our customers. This allows us to offer high quality items at a lower cost than you'll find for similar items sold by our competitors.

    Back to Top

  3. I have a question about one of your products. Do you have phone support available?

    Yes! You can call us toll-free at (888) 979-9978 and our knowledgeable salespeople can answer any questions you might have. Our representatives are available Monday - Friday, 9 am to 6 pm PST and Saturday/Sunday, 10 am - 5 pm PST.

    Back to Top

  4. Do you have showrooms where I can see your products in person?

    Yes, you can view many of our bathtubs at our sister store Modern Bathroom's Southern California showrooms. For showroom locations, hours and driving directions, click here.

    Back to Top

  5. I live near one of your showrooms - can I pick up my order instead of having it shipped?

    Yes! Please call us at (888) 979-9978 to arrange for pickup at one of our local showrooms.

    Back to Top

  6. I don't understand some of the terminology used on your site.

    Check our Bathtub Glossary, full of the most frequently-used terms on our website. If you still have questions, give us a call at (888) 979-9978 and we'll be happy to help!

    Back to Top

  7. How much do you charge for shipping?

    Shipping and delivery is FREE on all orders within the contiguous United States. There is no minimum order amount, no exception for large items and no expiration date on this offer -- it's just free shipping all day everyday!

    Shipping charges for Canada, Alaska and Hawaii orders vary based on your location and the products purchased. For a shipping quote, please email us at support@everybathtub.com. Be sure to include your email, zip code and choice of items so that we can provide you with an accurate quote.

    Back to Top

  8. Do you charge sales tax?

    We only charge sales tax on orders shipped to California.

    Back to Top

  9. What payment methods do you accept?

    We accept Visa, MasterCard, American Express, and Discover credit cards and debit cards as well as PayPal.

    Back to Top

  10. Do you offer bulk discounts for businesses?

    Yes! To find out more about our corporate discounts, please Contact Us.

    Back to Top